LIFE QUOTE :
MUST WATCH: A chance encounter with members of the Ku Klux Klan led black musician Daryl Davis on a quest to determine the source of their hate. His unorthodox, yet simple approach, has wielded surprising results and just might be the solution for all racial discourse.
How to Win Friends and Influence People by Dale Carnegie. You can download a free copy here https://images.kw.com/docs/2/½/212345/1285134779158_htwfaip.pdf